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Cancellation Policy
I have a strict 24-hour cancellation policy. If you need to cancel, please do so at least 24 hours before your appointed time. If the cancellation is made within the cancellation window, it will be considered a ‘late cancel’ and the session/class credit will be forfeited, and/or you will be charged the full amount. If you do not show up to the scheduled appointment it will be considered a ‘no show’ and you will forfeit the session/class credit.
If you are in a duet lesson and your partner cancels within the 24 hour window you may take your lesson at the duet rate. If your partner cancels 24 hours in advance you will be responsible for paying the private session rate unless you choose to cancel 24 hours in advance.
This policy is for you as much as it is for me. Please respect my time and business and your commitment to yourself by understanding and adhering to this policy.
Fees/packages are non-refundable. Packages of 5 sessions must be used within 2 months and packages of 10 sessions must be used within 4 months, unless otherwise noted. Packages may not be extended. Instructor reserves the right to cancel. Clients will not be charged if instructor cancels for any reason.
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